Group Dynamics in Focus  
Focus Groups, Meeting Facilities, Videoconferencing




“Partnership” has many connotations but for Group Dynamics we are clearly the Company that defines this as partnering with their staff, clients and each other.

A little background into how we came to be in 1981. Merle Holman and Judith Lame were co-workers at National Analysts in the Department of Qualitative Research. When the opportunity presented itself they chose an area just West of Philadelphia (Bala Cynwyd) to open the first focus group facility in that community. With excellent input from moderators who had traveled the world and came armed with what NOT TO DO they built the much talked about then, as now, facility. The goal was to fill clients' needs and comforts as well as excelling in respondent recruiting.

As the facility and staff grew so did its reputation in the industry for professionalism, awareness of the marketplace, new technologies (the first facility in the area to offer Videoconferencing as a founder of GroupNet) and on-site catering.

The partnership continued when Robin Kaplan, Merle's Daughter, changed career paths as a social worker to join in the growth and development of the company from its inception. Robin's experience as manager for all medical and healthcare projects is responsible for our top rated client satisfaction in that segment of our industry.

Robin and Merle, pride themselves on the personal attention to detail and understand their role in being a family owned and operated business ... you are encouraged to continue to be or become part of our “partnership.”



Merle Holman, CEO &
Robin Kaplan, President




Our Vision:

•  To maintain the professionalism and
loyalty of our staff.
•  Increase the bottom line while
continuing to offer our expertise and
fair pricing to our clients.
•  Remain a family owned business for
personal and caring service.




Professional Research Certification (PRC)
All of our administrators and project staff are certified and participate in
conferences and events to maintain their status.

Impulse Directory
Since the Directory was established in 1992 Group Dynamics has been
amongst the “Top Rated” facilities
in the Philadelphia Region.

Greater Philadelphia Chamber of Commerce
Service Company of the Year Award

United States Chamber of Commerce
Blue Chip Enterprise Award



MERLE HOLMAN
Sam Walton $500. Certificate for Service to the business community

Eugene Kaplan 'Volunteer of the Year' from Linda Creed Breast Cancer
Foundation

Serving on current Boards of Directors or volunteer committees

- MRA Philadelphia Chapter
- Act 2 Playhouse
- The Wellness Community of Philadelphia
- Founding member of GroupNet

ROBIN KAPLAN

- GroupNet Board of Directors, Secretary




Mission Statement:

Exceed client expectation for:
•  Respondent recruiting
•  Professionalism of staff
•  Communicating all aspects of a
project to the client and
internal staff.
•  Observers comfort and needs
•  Business amenities

Provide videoconferencing and meeting room space for the business community.

Participate as individuals in non-profit volunteer opportunities.

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555 City Avenue, 6th Floor, Bala Cynwyd, PA 19004

Phone: 866-221-2038 • Fax: 610-668-2072

Copyright © 2007 Group Dynamics in Focus. All rights reserved.

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